Notice to readers:

Please note that there have been recent reports of fraudulent phone calls that appear to be from the Office of the Federal Ombudsman for Victims of Crime. The Office of the Federal Ombudsman for Victims of Crime did not place these calls. If you have received a suspicious phone call and wish to report it, please contact the Canadian Anti-Fraud Centre toll-free at 1-888-495-8501. We apologize for any inconvenience and are working to resolve this matter.

Office of the Federal Ombudsman for Victims of Crime

Meet the Ombudsman

 

Heidi Illingworth

Heidi Illingworth

  • I am honoured to be appointed to serve Canadians as the Federal Ombudsman for Victims of Crime. I see the role of the Ombudsman as one that holds a significant responsibility to victims of crime and their families. Meet the Ombudsman

I want to:

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What's New

Letter to Minister Marc Miller related to the development of Indigenous women’s shelters in communities not covered by an agreement

Letter to Minister David Lametti related to the State of the Criminal Justice System 2019 Report

Letter to Minister Bill Blair related to strengthening victims' rights to information, participation and protection in the Canadian criminal justice system

Letter to Minister David Lametti related to Family Information Liaison Units (FILUs)

Letter to Minister David Lametti related to the Canadians Victimized Abroad Fund

Recommendations for Improving Access to Mental Health Care Services for Victims and Survivors of Crime

Ombudsman’s Statement on Ukraine International Airlines Flight PS752

Annual Report (2017-2018)

Ombudsman’s statement on the National Day of Remembrance and Action on Violence Against Women

Ombudsman’s statement on Restorative Justice Week 2019

#OFOVCCommunity Fall Newsletter 2019

Ombudsman’s statement on Femicide

Ombudsman’s statement on International Day of Remembrance of and Tribute to Victims of Terrorism

 

At a glance...

399

Total number of issues handled by our complaints department in the past fiscal year (2016-2017).

A single case file may also have multiple issues.

Did you know?

TOP 5
Top 5 topics of individuals who contacted us

  1. Other levels of government (Provincial, territorial, legal aid, court, police, victim services, compensation)
  2. Victims’ rights
  3. Victim assistance options
  4. Limited Role of OFOVC
  5. Safety concerns

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Date modified: 2020-02-10