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Notice to readers:

We continue to serve Canadians remotely during COVID-19. To our clients, victims and survivors of crime, you can reach out to us by email at victimsfirst@ombudsman.gc.ca or on our toll-free line at 1-866-481-8429.

Office of the Federal Ombudsman for Victims of Crime

Meet the Ombudsman

Heidi Illingworth

I am honoured to be appointed to serve Canadians as the Federal Ombudsman for Victims of Crime. I see the role of the Ombudsman as one that holds a significant responsibility to victims of crime and their families. Meet the Ombudsman

I want to:

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Learn about victims' rights

What's New

Ombudsman’s Statement in Support of Report Calling for Legislative Action to Criminalize Coercive and Controlling Behaviour

Ombudsman’s Statement on Missing and Missed: Report of the Independent Civilian Review into Missing Person Investigations by the Honourable Gloria J. Epstein

Letter addressed to the Honourable David Lametti regarding the need for substantive, timely and public responses to recommendations of the Federal Ombudsman for Victims of Crime

Letter addressed to the Honourable Bill Blair regarding the need for substantive, timely and public responses to recommendations of the Federal Ombudsman for Victims of Crime

Letter addressed to Jennifer Oades, Chairperson of the Parole Board of Canada on Elder-Assisted Hearings for Non-Indigenous offender(s)

Ombudsman’s statement on the anniversary of Nova Scotia mass shooting

Letter to the Honourable Bill Blair on preventing victimization related to handguns

Letter from Anne Kelly, Commissioner of Correctional Services Canada, in response to the Progress Report: The Canadian Victims Bill of Rights

Letter from Minister Monsef in response to the Progress Report: The Canadian Victims Bill of Rights

Letter addressed to the Honourable Kaycee Madu, Minister of Justice and Solicitor General (Alberta) on the Victims of Crime and Public Safety Act

Letter addressed to Jennifer Oades, Chairperson of the Parole Board of Canada on the reasons for not imposing conditions

Supporting resilience: A statement from the Ombudsman on Bell Let’s Talk Day

Ombudsman’s statement - National Day of Remembrance for Victims of Air Disasters

Letter addressed to the Honourable Bill Blair on the conditions of release and protection of vulnerable adults

Letter addressed to the Prime Minister concerning a Parliamentary Review of the Canadian Victims Bill of Rights and his response

Letter to the Honourable Marco Mendicino, Minister of Immigration, Refugee and Citizenship on respecting victims in the context of removals due to criminality

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Date modified: 2021-05-05