Notice to readers:
We continue to serve Canadians remotely during COVID-19. To our clients, victims and survivors of crime, you can reach out to us by email at victimsfirst@ombudsman.gc.ca or on our toll-free line at 1-866-481-8429.
Office of the Federal Ombudsman for Victims of Crime
Meet the Ombudsman
Heidi Illingworth
- I am honoured to be appointed to serve Canadians as the Federal Ombudsman for Victims of Crime. I see the role of the Ombudsman as one that holds a significant responsibility to victims of crime and their families. Meet the Ombudsman
I want to:
What's New
#OFOVCCommunity Spring Newsletter 2020
Ombudsman’s statement on the National Day of Remembrance for Victims of Terrorism
Ombudsman’s statement on tackling systemic racism in Canada
Letter to Minister Carolyn Bennett related to the Federal Indian Day School Settlement
Ombudsman’s statement on the federal government’s ban of assault-style weapons
Ombudsman’s statement on violent rampage in Nova Scotia
Ombudsman’s statement regarding heightened risk of fraud during the COVID-19 pandemic
At a glance...
399
Total number of issues handled by our complaints department in the past fiscal year (2016-2017).
A single case file may also have multiple issues.
Did you know?
TOP 5
Top 5 topics of individuals who contacted us
- Other levels of government (Provincial, territorial, legal aid, court, police, victim services, compensation)
- Victims’ rights
- Victim assistance options
- Limited Role of OFOVC
- Safety concerns
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